Save time for all your airport customer service agents at check-in, boarding, and to manage disrupted passengers It is designed to satisfy the latest business requirements and concepts, including all airlines’ ground handling activities. It is seamlessly integrated with the whole plan, sell & fly process. Unlike other systems built on technology dating from the 1970s, Altéa Departure Control – Customer Management is based on new generation technology. It enables you to handle more and more passengers and seamlessly connect them with more and more flights – while still operating in the same space, managing increasing security constraints. This complete, cutting-edge solution helps you enhance the passenger experience through differentiated customer service. You can use it to facilitate agent activities for increased productivity and optimize every revenue generation opportunity while also ensuring enhanced customer satisfaction at the airport. Altéa Departure Control – Customer Management enables you to boost productivity and optimize revenues while also enhancing the passenger experience through differentiated customer service.Īltéa Departure Control – Customer Management is the ultimate solution for implementing new generation airport processes and mastering the whole customer experience.
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